If fourteen (14) or more days have passed since the date of mailing and the recipient has confirmed that the item has not arrived, you may submit a search request for your mailpiece on the Missing Mail application. Please allow eight (8) days from the date of mailing for your item to arrive. Using the tracking numbers, you can check the delivery status online at USPS Tracking®. USPS Retail Ground® service includes tracking of the mailpiece in the cost of mailing, but does not include insurance. Using the Insurance tracking numbers on the receipt, you can check the delivery status either online at USPS Tracking®. If the proper amount of time has passed and the item has not arrived, you may submit a search request for your lost mailpiece on the Missing Mail application and/or file a claim. Please allow fourteen (14) or more days from the date of mailing for your item to arrive.
Using the Registered Mail tracking numbers, you can check the delivery status online at USPS Tracking®. Using the tracking numbers, you can check the delivery status online USPS Tracking®. Signature Confirmation™, or Certified Mail® Services If sent with First-Class Mail service and also has a trackable service (i.e., USPS Tracking® service, Signature Confirmation™, or Certified Mail® service), you can check the delivery status online at USPS Tracking®. If seven (7) or more days have passed since the date of mailing and the recipient has confirmed the item has not arrived, you may either submit a search request for your lost mailpiece on or email us. Priority Mail service includes tracking in the cost of mailing. If your mail item has not been delivered, please check USPS Tracking® before taking the action described below: Call 1-80 (1-800-ASK-USPS) to ask for the phone number for your local Consumer Affairs office regarding a Missing Mail request.Visit your local Post Office™ location for assistance in filling out a Missing Mail request.File a claim (for insured items meeting the appropriate timeframe).Submit a Missing Mail search request at.Go to Find Missing Mail for additional information.If it has been lost, late or missing for 7 days or more, you can: Missing Mail is mail that has not been delivered by the expected delivery date. This applies to packages that are undelivered, lost, or late. Multiple items in Missing Mail search request
When can I file Missing Mail search request?Ĭheck the status of missing mail search request What do I need to file a Missing Mail search request? What type of mail is eligible for search? If you think your package or mail is lost or delayed, follow these steps to help us find your mail. When mail is missing or delayed, we want to find it. Whether you are sending it or receiving it, your mail is important to you and to the U.S.
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